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Return Policy

Please take the time to read our return policy and fill in the form on the bottom of the page to start your return.

 

If your work was damaged during shipping, please fill this same form on the bottom of the page with photographs of the damage. Please do so within 48 hours of recieving your painting.

 

If you are not satisfied with your artwork from Gallery Sorelle Sciarone, art work may be returned within 30 days. The artwork must be in original condition; we do not accept refunds for products showing any signs of wear or damage. Take pictures of the art work and add them to the form here below before sending an item back. make sure they are not blurry. So that we may know if damage occurred during transport or while in your care. If the artwork arrived damaged, you need to notify us within 48 hours of damages.

 

Custom made or specially ordered pieces are created especially for, and based on, the exact requirements of each individual client and therefore may not be returned or exchanged.

 

Your return package should include the item, along with any original packaging and documents that came with it. Go to your local post office or carrier, have the item fully insured for the purchase price. Ask for a return receipt for confirmation that your shipment has reached us. Please see our article about packaging.

 

 

Once the item is received by Gallery Sorelle Sciarone, we will inspect the art work. After the item is verified, we will issue a refund in the same way payment was made. Please allow up to seven business days upon our receipt of the returned item for this process to take place.